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Article: Anthropological perspectives on digital-visual practices

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Budka, P. (2021). Kultur- und sozialanthropologische Perspektiven auf digital-visuelle Praktiken. Das Fallbeispiel einer indigenen Online-Umgebung im nordwestlichen Ontario, Kanada (Anthropological perspectives on digital-visual practices). In R. Breckner, K. Liebhart & M. Pohn-Lauggas (Eds.), Sozialwissenschaftliche Analysen von Bild- und Medienwelten (pp. 109-132). Berlin: De Gruyter Oldenbourg. https://doi.org/10.1515/9783110613681-005

Abstract

In times of increasing digitalization, it is of particular interest for anthropology to understand how people in different societies integrate digital media and technologies, internet-based devices and services or software, and digital platforms, into their lives. The digital practices observed here are closely related to emergent forms of visual communication and representation, which need to be described and interpreted through ethnographic analysis, careful contextualization, and systematic comparison.

This paper discusses aspects of digital-visual culture through a case study of the online environment MyKnet.org, operated exclusively for First Nations between 1998 and 2019 in the remote communities of Northwestern Ontario, Canada, by the Indigenous internet organization Keewaytinook Okimakanak Kuhkenah Network (KO-KNET).

The analytical framework is a practice theory approach linked to ethnographic fieldwork, historical contextualization, and cultural and diachronic comparison. The creation, distribution and sharing of digital images, collages and layouts for websites in MyKnet.org can thus be described, analyzed and interpreted in relation to the phenomenon of hip hop and the associated fan art, as well as the digital biographies of users.

These digital-visual practices are closely connected to individual and collective forms of representation, as well as the maintenance of social relationships across larger distances, and thus also to the construction, negotiation and change of digital identity. They point not only to the global significance of visual communication, representation and culture, but also to the locally specific relationships that people maintain with online environments and digital platforms.

Paper: Indigenizing digital futures

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Budka, P. (2021). Indigenizing digital futures: The case of a web-based environment for remote First Nation communities in Northwestern Ontario, Canada. Paper at German Anthropological Association Conference, Online (hosted by University of Bremen, Germany), 27 September – 1 October.

Abstract

Exploring digital phenomena, processes and practices in an indigenous context point to the fact that the mediation of culture and the formation of identity include the mixing and recombination of cultural elements (e.g. Budka 2019). Such an “indigenization” perspective (Sahlins 1999) promotes an open and dynamic understanding of digital culture and offers a critical view of Euro-American centred concepts of digital modernity, such as “the digital age” and “the network society”, that imply a unilinear evolutionary world view that tends to ignore culturally different ascriptions of meaning to digital realities (Ginsburg 2008).

Between 1998 and 2019, the free and community-controlled web-based environment MyKnet.org, which was operated by the First Nations internet organization KO-KNET, enabled residents of remote communities in Northwestern Ontario, Canada, to establish their own web presence, to communicate and interact, and to create and share content. Through an anthropologically informed approach that advocates the significance of indigenous realities in understanding the diversity of digital life and by building on ethnographic fieldwork, this paper discusses how digital futures were imagined and shaped in and in relation to MyKnet.org.

Paper: The rise & fall of an indigenous web-based platform

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Budka, P. (2021). The rise and fall of an indigenous web-based platform in Northwestern Ontario, Canada. Paper at Research Infrastructure for the Study of Archived Web Materials (RESAW21) Conference: “Mainstream vs Marginal Content in Web History and Web Archives”, Online (hosted by University of Luxembourg, Luxembourg), 17-18 June.

Abstract

In 1998, the Kuh-ke-nah Network (KO-KNET), an internet organization established by the tribal council Keewaytinook Okimakanak (KO) to connect remote First Nation communities in Canada’s Northwestern Ontario to the internet, developed the web-based platform MyKnet.org. This platform was set up exclusively for First Nations people to create personal homepages within a cost- and commercial-free space on the web.

By the early 2000s, a wide set of actors across Northwestern Ontario, a region with an overall indigenous population of about 45,000, had found a new home on this digital platform. During its heyday between 2004 and 2008, MyKnet.org had more than 30,000 registered user accounts and about 25,000 active homepages. With the advent and rise of commercial social media platforms user numbers began to drop. To reduce administrative and technical costs, KO-KNET decided to switch to WordPress as hosting platform in 2014. Since this required users to set up new websites, numbers continued to fall. In early 2019, there were only 2,900 homepages left and MyKnet.org was shut down a couple of months later.

MyKnet.org used to be extremely popular among First Nations people. As I found out during my ethnographic fieldwork in Northwestern Ontario (six months between 2006 and 2008, including participant observation and 96 interviews) and in MyKnet.org (between 2006 and 2014) this was mainly because of two reasons.

  1. People utilized MyKnet.org to establish and maintain social relations across spatial distance in an infrastructurally disadvantaged region. They regularly visited the homepages of friends and family members to see what they were up to, they communicated via message boxes, and they interlinked their homepages.
  2. MyKnet.org contributed to different forms of cultural representation and identity construction. Homepage producers used the platform to represent themselves, their families, and their communities by displaying and sharing pictures, music, texts, website layouts, and artwork. Such practices not only required people to learn digital skills, they also contributed to the creation of a web-based indigenous territory on the web (Budka, 2019).

This paper explores the rise and fall of MyKnet.org, aiming thus to contribute to the analysis of missing and marginalized internet and web histories (Driscoll & Paloque-Berges, 2017). By considering the historical and cultural contexts of First Nations’ everyday life and by drawing from ethnographic fieldwork, it critically reviews theoretical accounts and conceptualizations of change and continuity that have been developed in an anthropology of media and technology (e.g., Pfaffenberger, 1992; Postill, 2017) and in postcolonial technoscience (e.g., Anderson, 2002). In doing so, it examines how sociotechnical change and cultural continuity can be conceptualized in relation to each other and in the context of (historical) processes of digital decoloniality.

During fieldwork many people told me stories about their first MyKnet.org websites in the early 2000s, how they evolved and what they meant to them. People vividly described how their homepages were designed, structured, and to which other websites they were linked. To deepen my interpretation and understanding of these narratives, I used the Internet Archive’s Wayback Machine to recover archived versions of these websites whenever possible. Thus, the Wayback Machine became an additional methodological tool for my ethnographic research into the history and social life of MyKnet.org.

References

  • Anderson, W. (2002). Introduction: Postcolonial technoscience. Social Studies of Science, 32(5–6), 643–658.
  • Budka, P. (2019). Indigenous media technologies in “the digital age”: Cultural articulation, digital practices, and sociopolitical concepts. In S. S. Yu & M. D. Matsaganis (Eds.), Ethnic media in the digital age (pp. 162-172). New York: Routledge.
  • Driscoll, K., & Paloque-Berges, C. (2017). Searching for missing “net histories”. Internet Histories, 1(1–2), 47–59.
  • Pfaffenberger, B. (1992). Social anthropology of technology. Annual Review of Anthropology, 21, 491–516.
  • Postill, J. (2017). The diachronic ethnography of media: From social changing to actual social changes. Moment. Journal of Cultural Studies, 4(1), 19–43.

MyKnet.org: Traces of digital decoloniality in an indigenous web-based environment

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This blog post is a shorter version of a paper presented at the Engaging with Web Archives (EWA20) conference in September 2020 (Book of Abstracts).
Budka, P. (2020). MyKnet.org: Traces of digital decoloniality in an indigenous web-based environment. Paper at Engaging with Web Archives (EWA20): “Opportunities, Challenges and Potentialities”, Online (hosted by Maynooth University), 21-22 September.

This blog post builds on selected results of an anthropological project that explored various indigenous engagements with digital media, technologies and infrastructures in Northwestern Ontario, Canada (e.g., Budka, 2015, 2019; Budka et al. 2009). The project was conducted in cooperation with the First Nations internet organization Keewaytinook Okimakanak Kuh-ke-nah Network (KO-KNET).

In this post I briefly reflect upon traces of “digital decoloniality”, a concept borrowed from Alexandra Deem (2019), by exploring selected aspects of the sociotechnical history of KO-KNET’s web-based environment MyKnet.org and by discussing facets of a MyKnet.org user’s digital biography.

KO-KNET & MyKnet.org

KO-KNET Network, 2010, courtesy of KO-KNET

In 1994, the tribal council Keewaytinook Okimakanak (KO) established the Kuh-ke-nah Network (KO-KNET) to connect Canada’s indigenous people in Northwestern Ontario’s remote communities through and to the internet. At that time, a local telecommunication infrastructure was almost non-existent. KO-KNET started with a simple bulletin board system that developed into a community-controlled ICT infrastructure, which today includes landline and satellite broadband internet as well as internet-based mobile phone communication (e.g. Fiser & Clement, 2012).

Together with local, regional and national partners, KO-KNET developed different services: from e-health and an internet high school to different remote training programs. The most mundane of those services was the digital environment MyKnet.org, which enabled First Nations people to create personal homepages within a cost- and commercial-free space on the web.

MyKnet.org was set up in 1998 exclusively for the First Nations people of Northwestern Ontario. By the early 2000s, a wide set of actors across Northwestern Ontario, a region with an overall indigenous population of about 45,000, had found a new home on this web-based platform. During its heyday, MyKnet.org had more than 30,000 registered user accounts and about 25,000 active homepages.

With the advent and rise of commercial social media platforms, such as Facebook, user numbers began to drop. To reduce administrative and technical costs, KO-KNET decided to switch to WordPress as hosting platform in 2014. Since this required users to set up new websites, numbers continued to fall. In early 2019, there were only 2,900 homepages left and MyKnet.org was shut down a couple of months later.

Continue reading MyKnet.org: Traces of digital decoloniality in an indigenous web-based environment

Presentation: MyKnet.org: The cultural history & social life of an indigenous web-based environment

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Budka, P. (2019). MyKnet.org: The cultural history and social life of an indigenous web-based environment. Paper at “The Web That Was: Archives, Traces, Reflections” Conference (RESAW19), Amsterdam, Netherlands: University of Amsterdam, 21 June. Presentation (PDF)

Ethnographic Vignette

In the summer of 2006, during my first field trip to Northwestern Ontario, I visited the Frenchman’s Head community of Lac Seul First Nation which is one of the region’s few non-remote indigenous communities that can be reached by car and by boat. In the Band Office, the community’s largest administrative building, I was introduced to 16 year old Candice, a well known MyKnet.org user. She told me that she did set up her first MyKnet.org page a couple of years ago to stay in touch with friends and family and to let people know about her life. To communicate with friends and family members, she added a c-box to her homepage where people could leave messages.

As I found out later, almost everyone in the Band Office had a MyKnet.org homepage. Even though some didn’t know how to work with their websites. They needed the help of young, web-savvy colleagues, friends and family members. Candice introduced me to an older lady who told me that she had to register for a new MyKnet.org page only two weeks ago because her original page was registered under her now divorced husband’s name. And since she didn’t want to be constantly reminded of this, she needed a new homepage. KO-KNET, the First Nations internet organization that has been managing the MyKnet.org homepage service, only approves registrations with real, locally known, First Nation names that are then displayed in the URL of the page.

Candice helped her setting up the page, finding and applying the right layout and updating the content. As she told me later, she was regularly reminding other employees at the office to keep their respective homepages up to date. She also told me that she has started to use other, commercial website providers, such as Piczo (2002-2012). They were easier to use than MyKnet.org and provided more web space and technical features and possibilities.

Article: From marginalization to self-determined participation

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Budka, P. 2015. From marginalization to self-determined participation: Indigenous digital infrastructures and technology appropriation in Northwestern Ontario’s remote communities. Journal des Anthropologues – Special Issue “Margins and Digital Technologies”. No. 142-143: 127-153.

Abstract

This article discusses, from an anthropological perspective, the utilization of digital infrastructures and technologies in the geographical and sociocultural contexts of indigenous Northwestern Ontario, Canada. By introducing the case of the Keewaytinook Okimakanak Kuh-ke-nah Network (KO-KNET) it analyses first how digital infrastructures not only connect First Nations people and communities but also enable relationships between local communities and non-indigenous institutions. Second, and by drawing on KO-KNET’s homepage service MyKnet.org, it exemplifies how people appropriate digital technologies for their specific needs in a remote and isolated area. KO-KNET and its services facilitate First Nations’ self-determined participation to regional, national, and even global ICT connectivity processes, contributing thus to the “digital demarginalization” of Northwestern Ontario’s remote communities.

Text (PDF)

Article: Social media in remote First Nation communities

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Molyneaux, H., O’Donnell, S., Kakekaspan, C., Walmark, B., Budka, P., Gibson, K. 2014. Social media in remote First Nation communities. Canadian Journal of Communication, 39(2): 275-288.

Abstract

Community resilience in First Nations includes ties to people both inside and outside the community, intergenerational communication, the sharing of stories, and family and community connectedness. This study, based on a survey of Internet users in the Sioux Lookout region of Northwestern Ontario, explores the link between social networking sites and community resilience. The region is home to some of the most isolated First Nation (indigenous)communities in Canada. Cultural and familial links between these communities are strong, yet until recent use of the Internet, maintaining regular communications to strengthen cultural ties was challenging. This study examines the links between travel and communication online, the ways in which social media are used to preserve culture and maintain communication, and the implications of social networking for community resilience.

La résilience communautaire chez les Premières Nations se base sur les rapports à autrui tant au sein de la communauté qu’au-delà de celle-ci, la communication intergénérationnelle, le partage d’histoires et la solidarité familiale et communautaire. Cet article se fonde sur un sondage d’utilisateurs d’Internet dans la région Sioux Lookout du Nord-ouest de l’Ontario pour explorer les rapports entre les sites de réseautage social et la résilience communautaire. La région Sioux Lookout compte certaines des communautés autochtones les plus isolées au Canada. Les affinités culturelles et familiales entre ces communautés sont fortes, et pourtant, avant l’utilisation récente d’Internet, le maintien de communications régulières pour resserrer les liens culturels n’était pas facile. Cette étude examine les rapports entre voyages et communication en ligne, les manières dont on utilise les médias sociaux pour préserver la culture et assurer les communications, et l’impact du réseautage social sur la résilience communautaire.

Article: “We were on the outside looking in”: MyKnet.org – A First Nations Online Social Environment in Northern Ontario

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Bell, B., Budka, P., Fiser, A. 2012. “We were on the outside looking in”: MyKnet.org – A First Nations online social environment in northern Ontario. In A. Clement, M. Gurstein, G. Longford, M. Moll & L. R. Shade (Eds.), Connecting Canadians: Investigations in Community Informatics (pp. 237-254). Edmonton: Athabasca University Press.

“In 2000, one of Canada’s leading Aboriginal community networks, the Kuh-ke-nah Network, or K-Net, was on the verge of expanding into broadband services. (For more on K-Net, see chapter 14.) K-Net’s management organization, Keewaytinook Okimakanak Tribal Council, had acquired funding and resources to become one of Industry Canada’s Smart Communities demonstration projects. Among the innovative services that K-Net introduced at the time was MyKnet.org, a system of personal home pages intended for remote First Nations users in a region of Northern Ontario where numerous communities have lived without adequate residential telecom service well into the millennium (Fiser, Clement, and Walmark 2006; Ramírez et al. 2003). Shortly thereafter, and through K-Net’s community-based Internet infrastructure, this free-of-charge, free-of-advertising, locally supported, online social environment grew from its core constituency of remote First Nations communities to host over 30,000 registered user accounts (of which approximately 20,000 represent active home pages). …”

free chapter download: http://www.aupress.ca/index.php/books/120193

Presentation: Cyberactivism = cultural activism

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At the 2nd UnlikeUs conference in Amsterdam, I gave a talk on cyberactivism, with KO-Knet and MyKnet.org as examples for the indigenous case.

Budka, Philipp. 2012. Indigenous cyberactivism: the case of KO-Knet and MyKnet.org. Presentation at UnlikeUs conference, Amsterdam, 10.03.2012. (PDF)

Main points:

  • case for media / technology diversity that is cultural diversity
  • through activist projects and practices
  • need to support local languages, cultural heritage & practices
  • through (1) control & ownership, (2) cooperation, networking & sharing

Further reading and resources:

Summary of the presentation by Ryanne Turenhout

Books
Landzelius, K. 2006. (ed.) Native on the net: Indigenous and diasporic peoples in the virtual age. New York & London: Routledge.
McCaughey, M., Ayers, M. D. 2003. (eds.) Cyberactivism: Online activism in theory and practice. New York & London: Routledge.

Journals & Papers
Budka, P., Bell, B., & Fiser, A. (2009): MyKnet.org: How Northern Ontario’s First Nation communities made themselves at home on the World Wide Web. The Journal of Community Informatics, 5(2), http://ci-journal.net/index.php/ciej/article/view/568/450
The Journal of Community Informatics Special Issue (2009): CI & Indigenous Communities in Canada – The K-Net (Keewaytinook Okimakanak’s Kuhkenah) Experience, http://ci-journal.net/index.php/ciej/issue/view/27

Links
UnlikeUs
Institute for Network Cultures

Publications, papers & presentations about MyKnet.org

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This is a list of publications, papers and presentations that results from research on MyKnet.org, an online social environment for First Nations people of northwestern Ontario, Canada. For more information on MyKnet.org and the research project, take a look at the summary of the MyKnet.org research project and the MyKnet.org research website.

Publications

Bell, B., Budka, P. & Fiser, A. 2012. “We were on the outside looking in” – MyKnet.org: A First Nations online social environment in northern Ontario. In Clement, A., Gurstein, M., Longford, G., Moll, M. & Shade, L. R. (Eds.) Connecting Canadians: Investigations in Community Informatics. Edmonton: Athabasca University Press. Forthcoming.

Budka, P. 2009. Indigenous media technology production in northern Ontario, Canada. In Ertler, K.-D. & Lutz, H. (Eds.) Canada in Grainau / Le Canada à Grainau: A multidisciplinary survey of Canadian Studies after 30 years. Frankfurt am Main: Peter Lang.

Budka, P., Bell, B., & Fiser, A. 2009. MyKnet.org: How Northern Ontario’s First Nation communities made themselves at home on the World Wide Web. The Journal of Community Informatics, 5(2), Online: http://ci-journal.net/index.php/ciej/article/view/568/450

Papers and presentations at conferences

Budka, P. 2011. Connecting First Nations through media and communication technologies in northern Ontario, Canada. Paper at “American Indian Workshop (AIW)”, Graz, Austria: Graz University, 31 March – 3 April.

Budka, P. 2010. Popular culture and music in an indigenous online environment. Paper at “11th Biennial Conference of the European Association of Social Anthropologists (EASA)”, Maynooth, Ireland: National University of Irland Maynooth, 24-27 August.

Budka, P. 2010. Indigene Medienproduktion im Nordwestlichen Ontario, Kanada. Presentation at “Tage der Kultur- und Sozialanthropologie”, Vienna, Austria: University of Vienna, 22 April.

Budka, P. 2009. Die Bedeutung von (kultureller) Identität in einer indigenen Online-Umgebung (MyKnet.org). Paper at “Internet und Identitätskonstruktion von Jugendlichen Workshop”, Vienna, Austria: University of Vienna, 30 October.

Budka, P. 2008. Indigenous territories on the World Wide Web: How First Nation people in Northwestern Ontario make themselves at home online. Paper at “Internet Research 9.0 Conference of the Association of Internet Researchers”, Copenhagen, Denmark: IT University of Copenhagen, 16-18 October.

Budka, P. 2008. Indigenous media technology production in Northern Ontario, Canada. Paper at “10th Biennial Conference of the European Association of Social Anthropologists (EASA)”, Ljubljana, Slovenia: University of Ljubljana, 26-30 August.

Budka, P. 2008. Populärkulturen in einer First Nation Internet Umgebung: Hip Hop als Element jugendlicher Identitätskonstruktion und Repräsentation. Paper at “Wiener Tage der Kultur- und Sozialanthropologie”, Vienna, Austria: University of Vienna, 10-11 April.

Budka, P. 2007. The new mediation of traumatic experiences: the First Nations online environment MyKnet.org and suicides in Northern Ontario, Canada. Paper at “Sites/Cites of Trauma Workshop”, Gothenburg, Sweden:Gothenburg University, 5-6 October.

Budka, P., Grünberg, G., & Trupp, C. 2007. Indigene und Internet in den Amerikas. Ein komparatives medienanthropologisches Projekt. Presentation at “Wiener Tage der Kultur- und Sozialanthropologie”, Vienna, Austria: University of Vienna, 26-27 April.

Bell, B., Budka, P., & Fiser, A. 2007. “We were on the outside looking in” – MyKnet.org: a First Nations online social network in Northern Ontario. Paper at the “5th Canadian Research Alliance for Community Innovation and Networking (CRACIN) Workshop”, Montreal, Canada: Concordia University, 20-22 June.

Report on the MyKnet.org and Facebook Online Survey, April – December 2011

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Budka, Philipp. 2012. Report on the MyKnet.org and Facebook Online Survey, April-December 2011.
http://meeting.knet.ca/mp19/course/view.php?id=7

Abstract

This report presents and discusses findings of an online survey which aims to contribute to the understanding of First Nation online practices. By looking at two popular web services, MyKnet.org, a regional First Nation homepage environment, and Facebook, the global leader in online social networking, it becomes clear that for the First Nation people of northwestern Ontario the internet is the most important communication medium. These two online services have become ubiquitous media technologies that are used to connect and represent people in this remote region. They are well integrated into people’s daily lives and practices; not only as communication tools, but also as subjects of discussion. As participants to this online survey (N=117) indicate, the popularity of MyKnet.org and Facebook is mainly due to the fact that those online services are easy and free to use for keeping in touch with family and friends. Besides maintaining and fostering social connections, people also utilize MyKnet.org and Facebook to share stories about cultural activities as well as music and videos, which is considered an important cultural practice. Survey results suggest further that while Facebook has replaced MyKnet.org in terms of online communicating and connecting, the Aboriginal online service is still being used for creating and designing web presences as well as for local information gathering and sharing.

The full report (PDF)

Links
MyKnet.org research website
MyKnet.org
KO-KNET

TAZ Artikel “Social Network für Indianer – ‘Wir waren zuerst da!'”

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von Sunny Riedel, TAZ, 08.06.2010 (Print, PDF und Online)

“MyKnet ist eine soziale Online-Umgebung von Indianern für Indianer”, erklärt Philipp Budka vom Institut für Kultur- und Sozialanthropologie der Universität Wien. Seit ein paar Jahren forscht er über das Internetportal und dessen Provider Knet.

Das Herzstück ist MyKnet.org, eine Ansammlung von Homepages, über die Angehörige der First Nations, wie sie sich selbst bezeichnen, miteinander kommunizieren.

Wie die meisten Aboriginals werden auch die First Nations stark benachteiligt. Ihre Siedlungen und Reservate sind häufig weit voneinander entfernt, Straßen gibt es kaum. Nur im Winter, wenn Flüsse und Seen zugefroren sind, brausen Trucks über diese “winter roads”. Im Sommer können die Distanzen nur per Flugzeug bewältigt werden. Die fehlende Perspektiven in der Isolationbringt Probleme mit sich. Depressionen, Alkoholismus, Arbeitslosigkeit und eine hohe Selbstmordrate sindAlltag.

“Grund dafür ist die Unterdrückung der First Nations und die Missachtung ihrer Kultur durch die Mehrheitsgesellschaft”, erklärt Philipp Budka. Um das Web 2.0 dafür zu nutzen, die eigene Kultur zu fördern, hatte das Tribal Council, ein Zusammenschluss der politischen Führer der Indigenen, die Organisation Knet 1994 gegründet. Im Jahr 2000 folgte das soziale Netzwerk MyKnet.org.

mehr auf: http://www.taz.de/1/netz/netzkultur/artikel/1/wir-waren-zuerst-da/

Article: MyKnet.org: How Northern Ontario’s First Nation communities made themselves at home on the World Wide Web

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Budka, P., Bell, B., & Fiser, A. 2009. MyKnet.org: How Northern Ontario’s First Nation communities made themselves at home on the World Wide Web. The Journal of Community Informatics, 5(2), Online: http://ci-journal.net/index.php/ciej/article/view/568/450

Abstract

In this article we explore the development of MyKnet.org, a loosely structured system of personal homepages that was established by indigenous communities in the region of Northern Ontario, Canada in 2000. Individuals from over 50 remote First Nations across Northern Ontario have made this free of charge, free of advertisements, locally-driven online social environment their virtual home. MyKnet.org currently comprises over 25,000 active homepages and strongly reflects the demographic and geographic profile of Northern Ontario. It is thus youth-based and built around the communities’ need to maintain social ties across great distances. We draw upon encounters with a range of MyKnet.org’s developers and long time users to explore how this community-developed and community-controlled form of communication reflects life in the remote First Nations. Our focus is on the importance of locality: MyKnet.org’s development was contingent on K-Net, a regional indigenous computerization movement to bring broadband communications to remote First Nations. MyKnet.org is explicitly community-driven and not-for-profit, thus playing an important role in inter- and intra-community interaction in a region that has lacked basic telecommunications infrastructure well into the millennium.

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